Yes, you can contact your customers through the Baluu platform. If you want to get in touch with your customers, there are a few options to do so.
Yes — you can email all customers booked onto a specific class or event directly from your Calendar in Baluu.
This is useful if:
You forgot to include important information in your automated email
You need to send additional details before the session
If you are looking to edit automated reminders instead, please see the Notes & Auto Emails help article.
How to Email All Attendees
You can contact everyone booked onto a session in just a few clicks.
Go to Your Calendar
Find the event you want to contact attendees about
Click the three-dot menu (⋯) on the booking
Select “Email All Attendees”
Enter your subject and message
Click Send Email
All customers booked onto that specific session will receive your message.
How to Email an Individual Attendee
If you only need to contact one person:
Go to Calendar
Click on the relevant booking
Find the attendee
Click the three-dot menu (⋯) next to their name
Select Email
Write your message and click Send
If you want to email all your customers, please follow the article How to Email All Your Customers