Our Tickets & Pricing area allows you to edit your Standard pricing or create custom tickets. This article will discuss how to change your standard pricing. Head here for custom tickets.
To find your Tickets area, head to 'Services', then 'Listings'.
Press 'Manage' on the event you want to edit.
Find the 'Tickets & Pricing' tile and press 'Manage Tickets'.
You can see your Standard ticket first there. If you click 'Edit Ticket', you'll see this:
You can change the name of your Standard ticket, the description, the number of guests allowed to attend per ticket, and the price. If your business is VAT registered, you can tick 'Price includes VAT'.
To have the ticket only be on sale for a certain amount of time, for example, if you were having a sale or early access event, tick that box. You can specify the days and hours before the start time that the ticket will go off sale.
Make sure to press 'Save Changes' after any edits.
To delete the ticket and remove it from all future sessions, press 'Delete Ticket'.
On the first screen, you can also add or remove a ticket from all sessions by pressing the three dot menu in the top right of each ticket.
If you wish to increase or decrease the ticket price for one of your events from a certain date, please follow these steps:
1. Make sure you have added future dates for the event.
2. In the 'Tickets & Pricing' section, select 'Add new ticket'.
3. Enter the details and select 'Add this ticket to all future sessions', then create the ticket.
4. Go to your event timetable, select 'Manage Event,' click on 'Availability' and open the timetable. For example, if you wish for the price change to be effective from a certain date (e.g., 1st of April), edit the sessions happening up to the 1st of April. In this example, click on the pencil icon and edit the tickets for the 20th and 26th of March. Set the new ticket price to 0, and keep only the old price.
5. For the dates from the 1st of April onwards, in this case, 1st of April and 4th of April, set the old ticket price to 0 and keep only the new price.
6. Maintain the old ticket price until the 1st of April, and after this date has passed, you can delete the old ticket.
When customers make a booking, they will be able to see that the price changes after the 1st of April.
Head here to find out more about bundles (where you can sell blocks of sessions in one go).