How do I link my TriZetto account to Barti?

Who this is for: Barti administrators. The Enter Trizetto Account option is only visible to admin users.

Before you start, you'll need:

Admin access to Barti
Your TriZetto Site ID
Your TriZetto SFTP password (provided by your TriZetto implementation representative)

Note: Your SFTP password is different from the password you use to log into the TriZetto dashboard. If you don't have it, contact your TriZetto implementation rep.

Steps

In the left navigation bar, click Insurance.
Click Claims.
Click the three-dot menu (⋯) in the top-right area of the Claims page, then select Enter Trizetto Account.

Screenshot: Barti Insurance Claims page showing a list of claims with Draft, Hold, and Approved status badges. The three-dot menu is open in the top-right corner with Enter Trizetto Account visible as an option.

Enter your Site ID and SFTP password when prompted.
Click Save.

Screenshot: Trizetto Account Information dialog box with fields for Site ID and Password, an Enable Trizetto toggle (currently off), and Save and Cancel buttons.

What you'll see when it works

Your TriZetto account is linked to Barti and claims can be submitted electronically through the TriZetto clearinghouse.

Troubleshooting

I don't see the Enter Trizetto Account option.

This option is only visible to Barti admin users. If you don't see it, ask your account administrator to complete this step.

I have an existing TriZetto account but was previously using a different practice management system.

TriZetto will need to update your Site ID to reflect the change to Barti. Reach out to the Barti team for help coordinating this before linking your account.

I don't know my SFTP password.

Your SFTP password is typically provided by your TriZetto implementation representative. If you can't locate it, contact TriZetto directly or see How do I reset my TriZetto SFTP password? once your account is set up.