Who this is for: All Barti users with a Kno2 account.
Before you start, you'll need:
A Kno2 account (admins create these — see How do I add users to Kno2?)
Steps
Go to kno2.prod.barti.com.
Enter your email address and password.
Click Sign In. The Kno2 dashboard opens as the default view.
What you'll see when it works
The Kno2 dashboard loads and displays your organization's recent activity, message statistics, and quick action buttons. The dashboard refreshes automatically every 5 minutes.
Troubleshooting
I don't have a Kno2 login.
Your Kno2 admin needs to create one for you. Ask them to follow the steps in How do I add users to Kno2?. You'll receive an invitation email to complete setup once the account is created.
I forgot my password.
I'm being asked to verify my identity after logging in.
Some accounts require identity verification before full access is granted. Follow the on-screen prompts to complete it. If verification fails or your account shows a Failed status, contact Kno2 Support at support@kno2.com or 1-888-390-6394 (Monday–Friday, 6am–6pm MST).
My account is blocked or shows a "Failed" status.
A blocked or failed account must be resolved directly with Kno2. Contact Kno2 Support at support@kno2.com or 1-888-390-6394 (Monday–Friday, 6am–6pm MST). Have your organization name and fax number ready.