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Manage connections to your external financial accounts
Manage connections to your external financial accounts

Information on linking and deleting financial accounts with Benjamin.

Updated over 2 months ago

How to link your financial accounts to Benjamin

Haven’t linked a card to Benjamin yet? You can earn a bonus by completing the ‘Link Account’ challenge, which you’ll find in your home feed.

You can also link accounts from the ‘Money’ tab:

  1. Go to the Money tab.

  2. Select Linked External Accounts.

  3. Tap Link Account.

  4. You’ll be directed to our secure partner, Plaid.

  5. Choose the account you want to authorize for transaction data.

  6. Follow the secure login process to enter your banking details.

  7. Enter your bank username and password to complete the connection. This will securely link your account to Benjamin.

That’s it! Your account is now securely linked, and you’re ready to enjoy all the benefits of Benjamin.


Benefits from connecting your accounts

Linking your account offers several benefits:

  • Earning cashback: Earn cashback on purchases made with the linked account.

  • Easy withdrawals: Easily withdraw funds from their Benjamin account to your bank account.

  • $1 reward: Receive a $1 reward by participating in Link account challenge!


How many accounts you can link to Benjamin

There’s no limit to the number of accounts you can link to Benjamin—even if they’re from the same financial institution! Linking multiple accounts, including those from the same bank, allows you to maximize your cashback potential and ensures you’re covered on all your purchases.

Once you’ve linked your accounts, it may take up to 24 hours for them to be fully recognized in the system. Please wait until your accounts are fully linked before making purchases to ensure you receive cashback on your transactions.


Receiving a message that your account is already linked to another app or unable to connect?

A message that your account is already linked to another app or unable to connect, can occur with neobank accounts from providers like Varo, Current, and others. These accounts are often automatically linked to rewards programs, which prevents using the same card to earn rewards on multiple apps.

Why this happens?

Neobanks automatically link their cards and accounts to offers and merchants as a standard practice to avoid “double-dipping” on rewards. This can restrict you from linking the same account to Benjamin, ensuring that rewards aren’t claimed multiple times for the same transaction across different services.

What you can do:

  • Try another account: If your neobank account is linked elsewhere, consider connecting another financial account to your Benjamin account. This allows you to continue earning cashback without interruptions.

  • Apply for the Benjamin's secure credit card: We’re committed to enhancing your rewards experience and addressing these account-linking challenges. One of our solutions is the introduction of Benjamin’s own secure credit card, which will give you direct access to rewards.


How to remove linked financial accounts

If you need to remove a linked account from Benjamin, you can easily do so from the app:

  1. Go to the Money tab.

  2. Select Linked External Accounts.

  3. Choose the account you wish to remove and follow the prompts.

This will disconnect your selected bank account from Benjamin.

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