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If you suspect unauthorized activity on your account
If you suspect unauthorized activity on your account

What actions to take if you suspect unauthorized activity on you account

Updated over 4 months ago

What should I do if I suspect unauthorized activity on my account?

If you notice unauthorized transactions or suspect that your account has been compromised, take immediate action:

  1. Change Your Password: First, secure your account by changing your password. Choose a strong, unique password that's not used for any other accounts.

  2. Review Account Activity: Look through your transaction history for any other irregularities that you may not have initially noticed.

  3. Contact Benjamin Support: Reach out to our customer support team right away. Reporting the issue promptly helps us take swift action to secure your account and investigate the unauthorized activity.

  4. Monitor Your Account: After reporting, keep an eye on your account and bank statements for any further unusual activity.

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