If you see a yellow banner at the top of your Besty dashboard that says your connection "expires in X days," your PMS (Property Management System) integration needs to be re-authenticated.

This is a routine security requirement — your PMS connection periodically needs to be refreshed to keep Besty syncing your calendars, reservations, and guest data correctly.

Click on the yellow banner and follow the re-authentication steps shown on screen. This typically involves logging back into your PMS account (e.g., Uplisting) to re-grant Besty access.

If the connection expires before you re-authenticate, Besty will stop receiving updates from your PMS. This can affect:

We recommend re-authenticating as soon as you see the banner.

If you've completed the re-authentication steps but the banner persists, or if your connection drops unexpectedly, contact us via chat or at support@getbesty.ai.