Besty connects to your property management system and uses it as the source of your reservation and listing data. The following platforms are supported:

Getting connected differs depending on which platform you are on.

Streamline, Track and Escapia. There are two extra steps before you can go live. Your Besty phone number has to be registered through a Twilio form, which the Besty team sends you, and you need to invite a Besty user into your PMS with permission to view guest communication automations. Both are handled with you during onboarding.

Guesty, Hostaway, Uplisting, OwnerRez and the rest. Create your Besty account, confirm whether you want upsell payments running through Stripe, and share any guidebooks, guest manuals or SOPs you already have in whatever format they exist.

If you run more than one PMS, each one needs its own Besty signup. One Besty account connects to one PMS account.

One practical note: if you sign up for a second account in the same browser profile, you can be routed back into your existing account. Use a separate browser profile, or a private window, when creating the second one.

Tell us. New integrations are prioritised by demand, and we keep a waitlist so we can come back to you when yours is built. Reach out via chat or at support@getbesty.ai with the platform name.

The authorisation between Besty and your PMS expires periodically and has to be renewed by signing back into your PMS. When it lapses, several things stop at once: reservation data, calendar sync, message timing and door code delivery. If you see several of those misbehaving together, check the PMS connection first rather than troubleshooting each symptom separately.

Reach out via chat or at support@getbesty.ai.