Connect a supported PMS
New to Besty? Start here for setup, core concepts and your first week.
Connecting Besty to your PMS, messaging channels, smart locks and other tools.
How Besty talks to guests, how the unified Inbox works, and what to do when a reply looks wrong.
What Besty knows about your properties, and how to teach it.
Automating procedures, scheduled message sequences and mass messages.
Booking Booster, early check-in and late check-out, damage waivers and upsell payments.
The guest-facing experience: pre-arrival sequences, rental agreements, access codes and guidebooks.
Cleaning and maintenance: task templates, automations, scheduling, your field team and inventory.
Managing your listings, their details and how you group them.
Workspace settings, teammates and permissions, the phone system, and reporting.
Pricing, invoices, subscription changes and Besty's policies.