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What key information should be included in the documents I send for verification?

For Proof of Identity (ID), the following should be visible:

  • Your full name

  • Date of birth

  • Issue date or expiry date

  • Has your picture on it

  • The 4 corners of the document

For Proof of Address documents (POA), the following should be visible:

  • Your full name

  • Your current address

  • Date of issue (no older than 3 months)

For Proof of Payment:

Bank Statement the following should be visible:

  • Your full name

  • IBAN number / or bank account number

  • One of the transactions you have made to our site

    All this should be on one page only

Credit Card the following should be visible:

Photo of the front side of your card used to deposit with the first 6 and the last 4 digits

  • Your name

  • Card expiry date

  • Back of the card only if there is any information

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