In order to log into Better Planner please ensure that a proper account was created for you. If that has been done, here is a brief guide on how to log into the Better Planner Platform:
Accessing the Login Page: Begin by navigating to the login page of Better Planner here: Better Planner
Entering Credentials: Once on the login page, you will be prompted to enter a Login and Password.
ℹ️ Shared login on BetterPlanner and Backoffice
We are merging the BetterPlanner and Backoffice user bases so both products share the same login.
No Backoffice account? Your existing BetterPlanner credentials continue to work and also give you access to Backoffice.
Already have a Backoffice account with the same email? Only those credentials will be valid for both products going forward.
Ensure that you input the correct information to gain access:
Are your login details correct? On some devices, the first letter is automatically capitalised so that the email address is no longer recognized.
The password has been entered correctly.
There are no spaces before or after the email address or password.
Initial Login: If you are logging in for the first time on a newly created account then you need to type in your initial password, that you should have received on your connected email address. Please also check your spam folder. The email will look like this:
After you have set your new password you are now able to login into your account.
If you have followed these steps and are still unable to log in, please reach out to one of your Better Planner contacts to support you.
Support
For any further support you can contact us here:
Email: support@bettermile.com
Contact Support: +06677 9399001