For drivers that are jumping in temporarily or couriers, you can create temporary accounts. The temporary accounts will be deleted after one week.
If you want to create one of those, you need the corresponding access authorization "Standard Access (Depot)". If it is not possible for you to create a new courier driver, you do not have the appropriate authorization. In this case, please ask someone in your depot who has the correct rights or contact Bettermile Support!
If everything works with the authorizations, please follow the steps below:
1. Select "Bettermile Courier-Accounts" in the menu on the left.
2. You can check if there already exists an account for the driver, that you want to create. Search for the driver and activate his Account by clicking on the respective icon on the right. On the left side of the Login you can see a red or green dot, which indicates if an account is active or inactive.
3. If you can't find the driver, it means that you have to create a new courier-account for him. Click on the PLUS-Icon in the top right:
4. A box will appear on your screen. You will be asked to fill in the information of the driver correctly and to save it. The phone number is necessary, because the first PIN of the driver will be sent to it:
Now you can activate the new driver as shown in step 2.
Please consider that every user can only have one login!
You can delete the account by clicking on the trash can in the user list.
To edit the account, click on the pencil.
The person icon on the left is there to activate/deactivate the Bettermile Courier account.
Support
For any further support you can contact us here:
Email: support@bettermile.com
Accessibility Mo-Fr 7-18 Hrs