If you have no internet connection, here are the steps you should follow:
Sometimes the internet connection can be weak or not accessible inside the depot. If you are still inside the depot, move to an area outside where the connection is stronger and try again.
If the issue still persists, remove the SIM card and insert it again. Make sure the SIM card is placed in the correct slot.
If there is still no internet after the steps above, please connect your device to a mobile hotspot or Wi-Fi and reach out to us through the chatbot in the app.
Please remember: If you are using a scanner, the issue must also be reported to Depot Manager or GLS ITS, as we do not have access to the scanner devi 4. Enable Airplane mode on your device, wait for about 30 seconds, and then disable it. This will force the device to reconnect to the nearest cell tower and may resolve connectivity issues. 5. Ensure that mobile data or Wi-Fi is enabled on your device. This is a fundamental step to verify before proceeding with other troubleshooting actions.ce.
Support
For any further support you can message us through the chat