Support

Have you discovered an error or you are stuck? Send us your error message at any time using question mark in the top right-hand corner.
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Even if you are already in the navigation, you can reach us directly. Just tap once on the map and the question mark will appear at the top right.

You can click on the question mark to see your chat history with us and you can choose between the following options:

Please always describe your error as precisely as possible.

A screenshot of your last viewed screen is automatically attached, so we can see the error. You can also click on the camera at the bottom if you need to add more screenshots or videos.

To highlight a certain area of the screenshot, you can draw and mark on the screenshot, and as well, zoom into individual parts of it.