Terms and conditions
Terms explain the commercial expectations for wholesale buyers. Include your payment terms, ordering expectations, handling requirements, and buyer responsibilities.
Note: Terms are required before publishing.
Refund policies
Your refund policy explains how cancellations, returns, replacements, and damaged shipments will be handled. A refund policy is required before publishing. Bookstores will reference your refund policy when they have an order issue.
Delivery instructions
Delivery instructions are optional, but recommended. Use them to note shipping methods, expected timelines, packing notes, or special delivery requirements.
FAQ
Can buyers order without terms?
No. Terms are required before publishing.
Are delivery instructions required?
No, but they help reduce order questions.