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My case is peeling (ink chipping) — what happens?

Updated over 2 weeks ago

If the ink or print on your case is peeling, chipping, or flaking off, this is covered under our 12-month warranty. This was a known issue that we've already fixed in our latest production batches.

What we need from you

  • A photo showing the peeling

  • Your order number

  • Your email address

Your options

Once we've confirmed the issue, you'll have two choices:

  1. Free replacement — we send you the same case, same design, completely free including shipping

  2. Different design — we set up a discount code for the value of your case so you can pick something new from our site (you'd just cover shipping)

You don't need to return the damaged case — just dispose of it responsibly.

Get in touch with the details above and we'll get it sorted for you.

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