If the MagSafe magnets have fallen out or become loose, this is covered under our 12-month warranty.
What we need from you
A photo showing the issue
Your order number
What happens next
We'll review the photos and arrange a replacement. You don't need to return the faulty case.
Shipping costs
Within 60 days of purchase: replacement and shipping are both free
After 60 days (within 12 months): replacement is free, you cover shipping