Follow these steps to set up alerts in Blaze's Social Inbox and stay updated in real-time:
1. Access the Social Inbox Tab
On the left-hand side menu, click on the "Social Inbox" tab.
2. Click on "Setup Alerts"
In the top-right corner of the Social Inbox page, click on the "Setup Alerts" button.
3. Choose Your Alert Preferences
You'll have the option to receive alerts via:
Slack
Email
Or both platforms
Configure your preferences as shown in the options.
Now you’ll receive real-time alerts whenever a new message or lead interaction is received in your Social Inbox!