Troubleshooting

Common Error Messages inside BlinkBid

Here are the most common reasons for receiving an error message inside BlinkBid and the ways to resolve it.

Written by Gabrielle P
Updated over a week ago

Address book email error

Getting an error message when entering an email address in the address book.

Written by Gabrielle P
Updated over a week ago

Password Reset

If you forgot your password and cannot sign in, reset your password.

Written by Gabrielle P
Updated over a week ago

Change Password

If you need to change your password for any reason.

Written by Gabrielle P
Updated over a week ago

Not seeing a shared job

If you are not seeing a job that was shared with you OR a person has not received the job you've shared.

Written by Gabrielle P
Updated over a week ago

QuickBooks Fix

Troubleshooting QuickBooks error messages

Written by Gabrielle P
Updated over a week ago

Line items not transferring

If some line items are not transferring to the next stage.

Written by Gabrielle P
Updated over a week ago

Logo Trouble

Troubleshooting issues and errors when uploading your company logo.

Written by Gabrielle P
Updated over a week ago

ISO code

We do not support dollar signs. We use the standard international three character ISO code.

Written by Gabrielle P
Updated over a week ago

Login Issue

Troubleshooting issues when logging into your BlinkBid account.

Written by Gabrielle P
Updated over a week ago

The date on my estimate or invoice is incorrect.

If your estimate or invoice date is showing as tomorrow's date instead of today.

Written by Gabrielle P
Updated over a week ago

"BlinkBid is Broken"

If you are having technical difficulty with something on your account, most likely a reset will resolve the issue.

Written by Gabrielle P
Updated over a week ago

Paste Cleanly Into Job Description

If you're having formatting issues or errors when copying and pasting in the Job Description or Address Book, try to use a clean paste.

Written by Gabrielle P
Updated over a week ago

Delete a category

To delete a category, you must delete all the line items. If you drag out all the line items into a different category, it will not delete.

Written by Gabrielle P
Updated over a week ago

Chrome

Chrome is the internet browser we suggest that people use to run BlinkBid, over Safari or Firefox.

Written by Gabrielle P
Updated over a week ago

Issue Adding Signature Lines When Printing?

Get your signature lines to appear on your printed document.

Written by Gabrielle P
Updated over a week ago

Why Do I Have To Re-enter My Password?

For security reasons, we only keep your login session active for 24 hours. So, you’re asked to re-login 24 hours after your last session.

Written by Gabrielle P
Updated over a week ago