Skip to main content

How Customers Can Delete Their Account

Instructions on how customers can delete their account from the Boatyard platform

Updated over 12 months ago

This help article is for all consumer apps developed by Boatyard, Inc. Those apps include:

  • Boatyard app

  • Y Marina app

  • Lake of Bays Marina app

  • Hartman Yacht Maintenance app

Below are the steps customers can use to delete their account from any of the Boatyard, Inc. consumer apps.

If you have any questions please click on the chat icon in the bottom right corner and we will be happy to help.


How to Delete Your Account

Please note that once you have deleted your account we will not be able to recover your account. Account deletion is permanent.

Step 1: Log into the app

First, you will need to log into your app to delete your account.

If you don't remember your password to log in, you can use the "Reset Password" link to set a new password.

Step 2: Go to Profile

Next, you need to go to your profile screen by tapping on the user icon in the top right corner of the screen.

Step 3: Delete Account

Lastly, you will scroll to the bottom of the profile screen and tap on the "Delete Account" link.

You will be asked to confirm that you would like to delete your account. To do this you will need to reenter your email address and click on "Delete Account"

Once you have completed these steps, we will immediately permanently delete your account from our database. The following information will be completely deleted:

  • Name

  • Address

  • Phone number

  • Email address

  • Payment information

  • Boat information

  • Boat Insurance information

We will retain a copy of your order history, however, any personal information (such as name, email address, or boat information) will be removed from the order.

Did this answer your question?