We understand that some people love notification emails and some people hate them! So we've given you the ability to select which emails you want to receive and which ones you don't need.
Setting your Notification Preference
First, click on your name in the top right corner of the dashboard and then click on "Settings".
Next, scroll down to the Notifications section of the settings menu. Here you can toggle on or off the different email notifications.
Once you've updated your settings, be sure to click on "Save" in the top right corner to save your preferences.
Email Types
Here are the different types of email notifications that you can turn off or on.
New order from customer
This is the email that you receive when a customer places a new order through your customer portal or mobile app (if applicable).
Job status changed
This is the email that you receive when your technician accepts a job or changes the status on the job. For example, when they mark the job as "Completed".
Note added to job
This is the email that you receive when your technician adds a note to a job that you have assigned to them.
Media added to job
This is the email that you receive when your technician adds photos or videos to a job that you have assigned to them.
Time added to job
This is the email that you receive when your technician adds a time record to a job that you have assigned to them.