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April 2026 Case Management Newsletter

APRIL 2026

Welcome to the April edition of Bonterra News!

Read on to learn more about what's new and what's next for our Case Management customers.


March roadmap session: now available to watch

Missed the March 19 session — or want to revisit what’s ahead? Watch the recording to hear where Bonterra Case Management is headed in 2026, including product developments across Apricot and ETO.


What's Coming

Dashboard enhancements

We're making improvements to ETO Dashboards — one of the platform's most-loved tools.

These updates will strengthen performance, scalability, and reliability, along with a visual refresh that makes dashboards even easier to navigate and use.


A refreshed, more accessible ETO experience

In 2026, we’ll begin updating the look and feel of ETO’s most-used pages to make everyday tasks easier, faster, and more intuitive. These updates are designed to align with modern accessibility standards while preserving the core experience your team knows.

Users can expect updates to font sizes, spacing, colors, and contrast, all aimed at improving usability and supporting compliance — with a refreshed, modern interface that’s built for everyone.


Events & Training

Ask the Experts: Connect Tool

Wednesday, May 20th at 1:30pm CT

How do we make the Connect Tool work for our team and our participants?

Ask the Experts is a live, interactive Q&A that brings together Bonterra's Training, Product, and Support experts to answer your questions about Connect — from setup and configuration to security, permissions, and real-world deployment.

Walk away with concrete answers to your Connect questions and a clearer sense of how this feature can streamline your participant workflows and reduce the administrative burden on your team.


Connected for Good: Building a Value Proposition That Attracts and Sustains Strong Partnerships

Wednesday, May 27th at 1:30pm CT

Sustaining strong partnerships requires more than good intentions — it takes a clear value proposition, consistent communication, and the ability to demonstrate mutual benefit over time. This session gives practical strategies to articulate your organization's impact, align with partner priorities, and build the kind of trust that keeps collaborations going.

When your organization can confidently articulate its value and back it up with evidence, you're not just attracting partners — you're giving them a reason to stay. This is your opportunity to build that foundation and carry it forward.


Important Dates

Upcoming Office Closures

  • Friday, May 1st - Labour Day ( DE )

  • Monday, May 4th - May Day / Bank Holiday ( UK )

  • Thursday, May 14th - Ascension Day ( DE )

  • Monday, May 18th - Victoria Day ( CA )

  • Monday, May 25th - Memorial Day / Whit Day / Bank Holiday ( US | DE | UK )

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