Organizations that manage their profile in the Bonterra Nonprofit Hub can grant additional users access to view organizational information and participate in supported company programs.
This article explains how organization owners or primary users can invite a secondary user to their organization’s record.
The following steps will guide you through the process of adding a secondary user, from logging in to sending the invitation.
Step 1: Sign in using your organization’s primary email address
Go to the Bonterra Nonprofit Hub login page at https://connect.bonterra.network/.
Sign in using your organization’s primary email address.
Using the primary email address ensures you have permission to manage users for the organization.
Step 2: Navigate to the Users section of your organization record
From the left-hand navigation menu, select Organization.
Select Users.
The Users page displays all individuals who currently have access to your organization’s Nonprofit Hub record.
Step 3: Invite a new secondary user
In the Users section, select Invite user and enter the email address of the person you want to add.
Select Invite user again.
An invitation is sent to the entered email address, allowing the user to access your organization’s record.
Step 4: Understand secondary user access limitations
Secondary users are granted view-only permissions. They:
Cannot edit the organization’s profile.
Cannot view banking details entered in the Payment Preferences section of the Nonprofit Hub profile.
These limitations help protect sensitive organizational and financial information.
If you need additional help, open the Resource Center by selecting the question mark icon in the bottom-right corner of the screen, then choose Contact Support to send us a message or search for help.
What else do you need help with?
Not what you're looking for? Navigate to Organization Profile: Users