How to get here
In the left-hand menu, click Memberships → Drop-in.
Find the drop-in type you want to edit in the list.
Click it to open the details view, then click the Edit button.
You are now on the Edit drop-in type screen.
1. Basic information
Name
Required. The display name for this drop-in type, shown to members (e.g. "10-visit pass").
Short description
Optional. A brief summary shown in lists and cards.
Cover image
Required. Upload one image (JPEG, PNG, or GIF). It will be cropped to 4:3 format. If the drop-in type already has an image, it is shown here.
Description
Required. A full description using the rich text editor. Can include benefits, features, and terms.
Contract
Required. Select the legal contract template that members must accept on purchase.
2. Properties
Product code
Optional. Internal product code for your records and reporting.
Product SKU
Optional. Stock Keeping Unit identifier for inventory management.
Number of clips
Required. The number of visits or accesses this card includes. Must be at least 1.
Validity in days
Required. Number of days from purchase date until the card expires. Must be at least 1.
Accounting account number
Optional. Used when exporting financial data to your accounting system.
Publicly available
Optional. Makes the drop-in type visible in your online shop and portal. On by default.
Has access to door system
Optional. Lets members unlock doors via the access control system. On by default.
Limit training hours
Optional. Restricts when members can access the facilities. Only available on Premium and Platinum subscriptions.
Allows training in all centres
Optional. Lets members train at any centre in the chain. Off by default.
Counts towards global limit
Optional. Includes this drop-in type in the count towards the global limit. Only shown if a global maximum is configured. On by default.
Limit lock access
Optional. Restricts which locks members can open. Only shown if locks are configured.
Lock ID
Conditional. Required if Limit lock access is switched on. Select one or more locks.
3. Training
Maximum active bookings
Optional. How many upcoming classes a member can be registered for at once. Empty = no limit.
Days ahead for bookings
Optional. How many days in advance members can book. Empty = no limit.
Maximum number of bookings
Optional. Total classes within the training limit period. Empty = no limit.
Training limit period
Conditional. Only shown when Maximum number of bookings has a value. Select the period (e.g. Monthly, Weekly).
Allowed classes
Optional. Select which class types are available. Empty = all classes.
4. Training hours (conditional)
Only shown if Limit training hours is switched on.
Day of the week
Required. The day this window applies to (Monday to Sunday).
Opens
Required. Start time (24-hour format).
Closes
Required. End time (24-hour format).
Click Add opening time to add more windows. Click the red X button to remove a row. No training hours = the centre's default opening times apply.
5. Communication
Welcome email
Required. The email template sent on purchase. Only templates of type "Drop In" are shown.
6. Pricing
Because you are editing an existing drop-in type, the Regular price, VAT rate, and Available in centres fields are not shown. These are only available during creation. To change pricing, manage prices from the drop-in type's details view.
Sign-up fee
Optional. Switch on to charge a one-time fee on first purchase.
Sign-up fee amount
Conditional. Required if Sign-up fee is switched on. VAT is based on the global default in the chain settings.
7. Save changes
Click Save changes at the bottom right. The system validates all fields, updates the drop-in type, uploads or replaces the cover image, and navigates you back. A green "Update complete!" notification confirms everything went well.
