How to get here
In the left-hand menu, click Memberships → Drop in.
Click + New drop-in type in the top right corner.
You are now on the Create new drop-in type screen.
1. Basic information
Name
Required. The display name members see (e.g. "10-visit pass").
Short description
Optional. A brief summary shown in lists and cards.
Cover image
Required. Upload one image (JPEG, PNG, or GIF). It will be cropped to 4:3 format and shown in the shop and member portal.
Description
Required. A full description with benefits and features. Use the rich text editor for formatting.
Contract
Required. Select the legal contract template that members must accept on purchase.
2. Properties
Product code
Optional. Internal product code for your records and reporting.
Product SKU
Optional. Stock Keeping Unit identifier for inventory management.
Number of clips
Required. The number of visits or accesses this card includes. Must be at least 1.
Validity in days
Required. Number of days from purchase date until the card expires. Must be at least 1.
Accounting account number
Optional. Used when exporting financial data to your accounting system.
Publicly available
Optional. Switch on to make the drop-in type visible in your online shop and portal.
Has access to door system
Optional. Switch on to let members unlock doors via the access control system.
Limit training hours
Optional. Restricts when members can access the facilities. Only available on Premium and Platinum subscriptions.
Allows training in all centres
Optional. Lets members train at any centre in the chain.
Counts towards global limit
Optional. Includes this drop-in type in the count towards the global limit. Only shown if a global limit is configured.
Limit lock access
Optional. Restricts which locks this card grants access to. Only shown if locks are configured.
Lock ID
Conditional. Required if Limit lock access is switched on. Select at least one lock.
3. Training rules
Maximum active bookings
Optional. How many upcoming classes a member can be registered for at once. Empty = no limit.
Days ahead for bookings
Optional. How many days in advance a member can book. Empty = no limit.
Maximum number of bookings
Optional. Total classes within a period. Empty = no limit.
Training limit period
Conditional. Only shown when Maximum number of bookings has a value. Select the period (e.g. Monthly, Weekly).
Allowed classes
Optional. Select which class types are available. Empty = all classes.
4. Welcome email
Welcome email
Required. Select the template sent on purchase. Only templates of type Drop-In are shown.
5. Training hours (conditional)
Only shown if Limit training hours is switched on (requires Premium or Platinum). A full week is pre-filled by default.
Day of the week
Required. Select the day (Monday to Sunday).
Opens
Required. Start time (24-hour format).
Closes
Required. End time (24-hour format).
Click Add opening time to add a slot. Click the red ×-button to remove a row. You can add multiple slots per day. No training hours = the centre's default opening times apply.
6. Pricing
Regular price
Required. The price members pay for the card. Must be greater than 0.
VAT rate
Required. Select the applicable VAT rate.
Sign-up fee
Optional. Switch on to charge a one-time fee on first purchase.
Sign-up fee amount
Conditional. Required if Sign-up fee is switched on. The default value is taken from the chain settings.
Available in centres
Required. Select which centres can sell this drop-in type. At least one centre must be selected.
7. Save
Click Create at the bottom right. The system validates all fields, creates the drop-in type, uploads the cover image, and redirects you to the previous page. A green "Created!" notification confirms everything went well.