How to get here
In the left-hand menu, click Memberships → Contingents.
Find the contingent type you want to edit in the list.
Click it to open the edit screen.
You are now on the Edit contingent type screen.
1. Basic information
Name
Required. The display name for this membership type — what members see when browsing.
Short description
Optional. A brief summary (a few sentences) shown in lists and cards.
Cover image
Required. Upload one image (JPEG, PNG, or GIF). It will be cropped to 4:3 format and shown on the membership card.
Description
Required. A full, detailed description including benefits and features. Use the rich text editor for formatting.
Contract
Required. Select the legal contract template that members must accept on purchase.
2. Properties
Frequency
Required. Billing interval, e.g. Monthly, Quarterly, Annual, or One-time.
Product code
Optional. Internal product code for your records and reporting.
Product SKU
Optional. Stock Keeping Unit identifier for inventory management.
Number of places
Optional. Maximum number of concurrent members. Leave empty for unlimited.
Accounting account number
Optional. Used when exporting financial data to your accounting system.
Publicly available
Optional. Switch on to make the membership visible in your online shop and member portal.
Has access to door system
Optional. Switch on to allow members to unlock doors via the access control system.
Limit training hours
Optional. Restricts when members can access the facilities. Only available on Premium and Platinum subscriptions.
Allows training in all centres
Optional. Lets members train at any centre in the chain.
Counts towards global limit
Optional. Includes this membership in the global active member count. Only shown if a global limit is configured.
Anchor renewal to the 1st of the month
Optional. Aligns all renewals to the first of each month. May be locked if the centre enforces this globally.
Limit lock access
Optional. Restricts which specific locks this membership grants access to. Only shown if locks are configured.
Lock ID
Conditional. Required if Limit lock access is switched on. Select at least one lock.
3. Training
Maximum active bookings
Optional. How many upcoming classes a member can be registered for at once. Empty = unlimited.
Days ahead for bookings
Optional. How many days in advance a member can book (e.g. 7 = one week). Empty = no limit.
Maximum number of bookings
Optional. Total classes a member can book within a period.
Training limit period
Conditional. Shown only when Maximum number of bookings has a value. Select the period (e.g. Monthly, Weekly).
Allowed classes
Optional. Select which class types members can book. Leave empty to allow all classes.
4. Training hours (conditional)
Shown only if Limit training hours is switched on. Define time windows when members can access the facilities.
Day of the week
Required. Select a day (Monday to Sunday).
Opens
Required. The time access begins (24-hour format).
Closes
Required. The time access ends (24-hour format).
Click Add opening time to add another slot, or click the red X to remove a row. No training hours set = the centre's default opening times apply.
5. Communication
Welcome email
Required. Template sent when a member purchases. Only shows templates of type Welcome email.
Cancellation email
Optional. Template sent on cancellation. Only shows templates of type Cancellation.
Pause email
Optional. Template sent when a membership is paused. Only shows templates of type Paused.
6. Pricing
Note: When editing an existing contingent type, the Regular price, VAT rate, and Available in centres fields are not shown. Price changes are managed separately through the pricing system.
Sign-up fee
Optional. Switch on to charge a one-time fee at purchase.
Sign-up fee amount
Conditional. Shown when Sign-up fee is switched on. Enter the one-time amount.
Purchasable from
Required. The first date this membership type can be purchased.
Purchasable until
Optional. The last date for purchase. Leave empty for no end date. Must be after Purchasable from.
7. Save changes
Click Save changes at the bottom right. The system validates all fields, updates the contingent type, uploads the cover image (if changed), and returns to the previous page. A green "Update successful!" notification confirms everything went well.