How to get here
Click Notification in the left-hand menu.
Click the + New notification button.
You are now on the Create notification screen.
Step-by-step guide
Step 1: Fill in the details
This section is where you write the actual notification content:
Subject (Required): A short title for the notification. Maximum 30 characters. This is what people see first, so make it clear and engaging.
Content (Required): The body text of the notification. Maximum 200 characters. Keep it short and precise — push notifications are meant to be brief.
The subject is shown as the notification heading on the member's device. The content is shown below the subject as the message text. Both fields show a validation error if you leave them empty or exceed the character limit.
Step 2: Set the send time
Send time (Required): The date and time for when the notification is sent out. Select from the date-time picker.
In the Properties section you will find the Send time field. Click it to open a date and time picker. The time uses 24-hour format (no AM/PM). By default it is set to the current date and time. You can schedule a notification for the future — just select a later date and time.
Step 3: Choose which centres receive the notification
Available in centres (Required): Select one or more centre locations that should receive this notification. At least one must be selected.
Open the Available in centres dropdown. You will see a list of all your centre locations with checkboxes. Tick one or more centres. By default your currently selected centre is already ticked.
Step 4: Create the notification
Click the Create button at the bottom right of the form. The system validates all your inputs and sends the notification data to the server. You will see a green "Creation complete!" notification and be redirected back to the notification list.
Do you need help?
Contact support and include information about:
The notification subject
What you were trying to do
When the problem occurred