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What is the member balance, and where can I find it?

In this article, you will learn what the member balance is, where to find it, and how it can be used.

Written by Ronny Christensen

Where can I find the member balance?

  1. Search for the member.

  2. You can use the global search at the top of the dashboard to quickly find the member.

  3. Open the member's profile - go to billig.

  4. Here you will find the Member Balance.

  5. Use Edit to adjust the account

What is the member balance?

The member balance is an internal balance linked to the member's profile.

You can adjust the balance with either a positive or a negative amount. The balance will automatically be applied to the member's next payment or renewal.

When should I use the member balance?

The member balance is ideal for small adjustments, for example:

  • Giving a member a small credit

  • Correcting a minor amount

  • Providing a bonus or compensation

You can both add and subtract amounts.

Important

We recommend using the member balance only for small adjustments.

For larger amounts or one-time charges, we recommend creating an invoice instead.

Result

The member balance will automatically be included in the member's next applicable payment.

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