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I see a red error banner at the top of the form

Written by Ronny Christensen

Problem

A red error banner appears at the top of the form after you click Create.

Possible cause

The server rejected your request. Common causes include duplicate template names, missing required data not caught by the form, or a temporary server issue.

Solution

  1. Read the error message carefully — it usually explains the problem.

  2. Fix the indicated issue and try again.

  3. Contact your administrator with the exact error text if the message is unclear or the problem persists.

If the problem persists, contact support and include details about:

  • The exact text shown in the error banner.

  • What you were trying to save when the error occurred.

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