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I can't create the category

Written by Ronny Christensen

Problem

The Create button does not respond or the category is not created.

Possible cause

Both Category name and Description are required fields. The form blocks submission and marks the missing fields with red error messages if they are not filled in.

Solution

  1. Check that both the Category name and Description fields are filled in.

  2. Look for red error messages below the fields.

  3. Correct any errors and click Create again.

If the problem persists, contact support and include details about:

  • Which fields showed error messages.

  • When the issue occurred.

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