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I can't save changes

Written by Ronny Christensen

Problem

The Save button does not respond or the changes are not saved.

Possible cause

Both Category name and Description are required fields. The form blocks submission and marks the missing fields with red error messages if they are not filled in.

Solution

  1. Check that both the Category name and Description fields are filled in.

  2. Look for red error messages below the fields.

  3. Correct any errors and click Save again.

If the problem persists, contact support and include details about:

  • Which fields showed error messages.

  • When the issue occurred.

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