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I can't find the category

Written by Ronny Christensen

Problem

The category you want to edit cannot be found in the product category list.

Possible cause

The category may have been deleted by another user, or it may be hidden behind an active filter.

Solution

  1. Check that you do not have an active filter hiding categories.

  2. Reload the product category list.

  3. Check that the category has not been deleted.

If the problem persists, contact support and include details about:

  • The category name.

  • When you last saw the category.

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