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The product category list is empty

Written by Ronny Christensen

Problem

The product category list is empty.

Possible cause

If no categories have been created yet, the list will naturally be empty. It may also be caused by a filter or a temporary display issue.

Solution

  1. Click New category to create the first product category.

  2. Reload the page if you expect to see existing categories.

  3. Check that you do not have an active filter hiding the categories.

If the problem persists, contact support and include details about:

  • Whether there were previously categories in the list.

  • When the issue occurred.

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