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The Send newsletter button is not visible

Written by Ronny Christensen

Problem

The Send newsletter button is not visible in the toolbar.

Possible cause

On smaller screens, the text "Send newsletter" is replaced by an envelope icon to save space. If you cannot see the icon at all, you may not have permission to send newsletters.

Solution

  1. Look for a small envelope icon in the toolbar next to the edit icon.

  2. Check that you have permission to send newsletters — contact your administrator if you lack access.

If the problem persists, contact support and include details about:

  • Which device and browser you are using.

  • When the issue occurred.

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