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I cannot change the price

Written by Ronny Christensen

Problem

The Regular price and VAT rate fields are not visible on the edit screen.

Possible cause

When editing an existing contingent type, the price fields are intentionally hidden. Price changes for existing types are managed separately through the pricing system, to prevent accidental changes that could affect current members.

Solution

  1. Return to the contingent type list.

  2. Open the contingent type and navigate to the Pricing tab.

  3. Use the Add/Change price button in the toolbar to change prices.

If the problem persists, contact support and include details about:

  • Which price you are trying to change.

  • When the issue occurred.

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