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I cannot see the Regular price or VAT rate fields

Written by Ronny Christensen

Problem

The Regular price and VAT rate fields are not shown on the edit screen.

Possible cause

These fields are only available when creating a new drop-in type. When editing an existing one, they are hidden because pricing is managed separately via the pricing tools on the details page.

Solution

  1. It is normal for these fields to be absent — this is expected behaviour when editing.

  2. To change or add prices, go back to the drop-in type's details view.

  3. Use the Add/Change price or Price adjustment buttons in the toolbar there.

If the problem persists, contact support and include details about:

  • Which drop-in type you are trying to edit.

  • When the issue occurred.

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