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I cannot see any contingents in the list

Written by Ronny Christensen

Problem

The list is empty even though you know contingent types exist.

Possible cause

By default the list only shows Active contingents. Inactive or expired contingents are filtered out. It may also be because the selected centre has no contingents, or the search field is active.

Solution

  1. Check the Status filter — change it to Inactive, Expired, or combine multiple statuses to see all.

  2. Make sure the search field is empty.

  3. Check that you have the correct centre selected in the global centre selector at the top of the control panel.

If the problem persists, contact support and include details about:

  • Which status you expect the contingents to have.

  • Which centre you are looking at.

  • When the issue occurred.

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