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I switched on Limit lock access but see 'No locks found'

Written by Ronny Christensen

Problem

The lock dropdown appears empty and shows the message "No locks found" after switching on Limit lock access.

Possible cause

The system has no configured locks yet. The dropdown can only show locks that have been created in Centre settings → Locks.

Solution

  1. Go to Centre settings and find the Locks section.

  2. Create the locks you need there.

  3. Return to this form — the locks will now appear in the dropdown.

  4. Alternatively, switch Limit lock access off again if you do not need this feature.

If the problem persists, contact support and include details about:

  • Whether locks are configured in the system.

  • When the issue occurred.

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