Problem
An error notification appears when you try to open the audit log.
Possible cause
The audit log requires a valid price ID and a valid membership type ID. If either is missing from the URL, or if the API is temporarily unavailable, an error will be shown.
Solution
Close the dialog and try opening the audit log again.
Try reloading the page and opening the audit log again.
Make sure the URL contains valid IDs for both the price and the personal training membership type.
If the error appears consistently, the API may be temporarily unavailable — try again in a few minutes.
If the problem persists, contact support and include details about:
The error message shown.
Which price and personal training type you tried to view the audit log for.
When the issue occurred.