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I clicked the Audit log button but nothing happens

Written by Ronny Christensen

Problem

Clicking the Audit log button does not open the dialog, or nothing visibly happens.

Possible cause

The dialog may take a moment to open, especially if there are many entries. A network error may also prevent the audit log from loading.

Solution

  1. Wait a moment — the dialog may have a brief loading delay.

  2. Check your internet connection — the audit log is fetched from the server.

  3. Try closing and reopening the dialog.

  4. Reload the page and try again.

If the problem persists, contact support and include details about:

  • Any error notifications that appeared.

  • When the issue occurred.

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