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The content editor is blank when I edit a blog post

Written by Ronny Christensen

Problem

The content editor appears but is blank — the existing post content is not shown.

Possible cause

The editor tries to load the existing design automatically. If the post was created with an older version of the system, it loads the raw HTML instead. If neither loads, the original content may be corrupted, or the article data may not have arrived before the editor initialised.

Solution

  1. Reload the page — the article data may not have finished loading before the editor started.

  2. If the issue continues, the original content may be corrupted. Contact your administrator.

If the problem persists, contact support and include details about:

  • The ID of the blog post you are trying to edit (from the URL).

  • When the issue occurred.

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