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Images added inside the content editor are broken

Written by Ronny Christensen

Problem

Images you added inside the content editor are showing as broken icons or are not loading.

Possible cause

Images uploaded via the content editor are sent to the server through the image upload service in the background. If the upload failed (for example due to a poor internet connection), the image URL is invalid and the image cannot be displayed.

Solution

  1. Click the broken image block in the editor and remove it.

  2. Add the image again using the editor's built-in image uploader.

  3. Check your internet connection — the upload requires a stable connection.

  4. Save the post again after adding the image.

If the problem persists, contact support and include details about:

  • The file format and size of the image you tried to add.

  • Any error message shown.

  • When the issue occurred.

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