Problem
The Roles dropdown in the Create document form is empty — there are no roles to choose from.
Possible cause
Roles are loaded automatically when the page opens. If the list is empty, the data may not have loaded, or the role data may not be available for your user account.
Solution
Try reloading the page — the roles may not have loaded yet.
Check your internet connection.
If the issue continues, contact your administrator — the role data may not be available for your account.
If the problem persists, contact support and include details about:
What you see in the Roles dropdown.
When the issue occurred.