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The Membership types dropdown is empty in the Create document form

Written by Ronny Christensen

Problem

The Membership types dropdown in the Create document form is empty — there are no types to choose from.

Possible cause

Membership types are loaded when the page opens. If the list is empty, the data may not have loaded, or no membership types have been created in the system yet.

Solution

  1. Try reloading the page — the data may not have loaded correctly.

  2. If the list is still empty after reloading, your system has no membership types yet. Create at least one under the relevant settings, then return to create the document.

  3. Check your internet connection — a slow connection may prevent the data from loading.

If the problem persists, contact support and include details about:

  • What you see in the dropdown.

  • When the issue occurred.

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