Problem
You want to group your documents into folders, but are not sure how it works.
Possible cause
The Document Hub uses a Path field for virtual folder organisation — there are no actual folders on a server. The path is simply a label that helps you and your team find documents.
Solution
Find the Path field in the Document details section.
Type a path using forward slashes as separators — for example CrossFit/General or Yoga/Contracts.
All documents with the same path are grouped visually in the Document Hub.
If you leave the Path field empty, the document is placed at the top level.
If the problem persists, contact support and include details about:
What you are trying to achieve with the folder organisation.
When the issue occurred.