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I accidentally turned on 'Require new signature' when creating a contract

Written by Ronny Christensen

Problem

You accidentally turned on the Require new signature? toggle while filling in the Create Contract form.

Possible cause

The Require new signature? toggle is easy to click by accident. If you notice before saving, you can simply switch it back. If you have already saved, you can edit the contract afterwards.

Solution

  1. If you have not saved yet: Click the toggle to switch it back to off before clicking Create.

  2. If you have already saved: Go to the contract list (Memberships → Contracts), find the contract, and open it for editing. Switch the Require new signature? toggle back to off and save the changes.

If the problem persists, contact support and include details about:

  • The name of the contract in question.

  • When the issue occurred.

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