Q1: When is payment taken for a booking?
A: Payment is taken upon approval of the booking, a hold will be placed on the guardians card upon booking.
Q2: How are refunds processed
A: In order to cancel your booking and request a refund, please contact your CSM
Q3: Can I export my bookings?
A: If you would like an export of your bookings, please contact your CSM.
We value your input and are always looking for ways to improve our communication and services.
If you have any questions or feedback, please don’t hesitate to get in touch with our CS team at support@bookpebble.co.uk or on the live chat support.