Q1: How do I cancel my contract?
A: Please contact your CSM
Q2: What happens when I cancel my contract?
A: If you should decide to cancel, instant booking functionality will be switched off, and your guardians will no longer be able to book sessions at your nursery. You will receive an email to agree a date to go offline. We will then cancel any pending bookings on the system and block all guardians before turning the system off for your nursery.
Please be aware that you will need to honour any confirmed bookings.
We value your input and are always looking for ways to improve our communication and services.
If you have any questions or feedback, please don’t hesitate to get in touch with our CS team at support@bookpebble.co.uk or on the live chat support.