Q1: How do I add a new admin user to my account?
A: To add a new admin user, contact your CSM.
Q2: How do I update the booking email address?
A: To update the booking email address, contact your CSM.
Q3: How do I update my payment details?
A: To update payment details, contact your CSM.
Q4: How do I update my nursery name?
A: To update your nursery name, contact your CSM.
Q5: How do I update my opening hours?
A: To update opening hours, contact your CSM.
Q6: How do I update my booking cut off time?
A: To update your booking cut off times, contact your CSM.
Q7: How do I update my pricing?
A: To update pricing, contact your CSM.
Q8: How do I reset my email or password?
A: You can reset your password by using the “Forgotten Password” page here: https://nursery.bookpebble.co.uk/forgot-password. Alternatively, contact your CSM. For sensitive info, do not share this info on email. Phone your CSM.
We value your input and are always looking for ways to improve our communication and services.
If you have any questions or feedback, please don’t hesitate to get in touch with our CS team at support@bookpebble.co.uk or on the live chat support.