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Technical Issues
Technical Issues
Facing a technical issue? This is the right place to start!
By Dave and 1 other
2 authors
8 articles
Login Issues
Missing Login for Returning Paused Memberships
This article is intended for any returning customer with a paused membership on the old website who wishes to transfer to the new site.
Anki Issues
Having trouble with Hierarchical Tags?
Learn how you can sort cards by categories in Anki.
How to install and use Anki?
Our team has created quick video tutorials on how to install and use Anki for the DAT.
Practice Test / Generator Issues
Broken images for questions, please help!
Are you seeing broken images for questions? If so, check out this guide.
Keyhole Generator isn't working! What should I do?
Learn how to trouble shoot the keyhole generator
How do I cross-out an option choice?
Learn how to cross out option choices.
Video Issues
The videos aren't loading! What should I do?
Learn how to troubleshoot videos
System Updates
Receive New System Updates
Learn how to get all the new updates we add